My Health UK

Version: 1.901 | Cost: Entirely Free

Level 3 - Professionally Led
Country: United Kingdom
Category: Find a Doctor, Clinical Reference
Released: 10/05/2016
Updated: 28/08/2017
Version: 1.901
Size: 114mb
Developer:
Reviewed On: 08/12/2017
This App achieved an ORCHA score of 83% which is an Above Average score. This app ranked 1st when compared with other comparable Level 3 apps.
Data Security
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Clinical Effectiveness
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User Experience
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Developer description
My Health UK is the most convenient way for you to interact with your local GP surgery
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We have identified that this App provides the following key features:

General Information

This App provides general information and guidance about the health issue, challenge or condition in question to help end users understanding and knowledge.

Information Recording

This App allows you to create a record of your health to help you and those who care for you to monitor your progress.

Personalised Advice

This App uses information and data that it collects (via Health Tracking capability or through Information Recording features), to recommend particular actions or to provide specific health data that is derived from the basic data inputs it has received.

Professional Use

This apps offers guidance to professionals only relating to the diagnosis or treatment of conditions. These apps are most likely to be level 4 apps, requiring extensive testing and CE marking, having been developed by clinicians for clinicians.

WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

This app achieved a Average score compared to other Apps in Level 3.

Data Collection

This App does collect your data.

The data collected about you is capable of identifying that it relates to you

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if you have expressly consented to this.

Data Use

The App does state that it won't share your data in any way with other people without your consent. The App does allow you to share information in the App with other Apps, systems, organisations or individuals.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is retained in the App or as it is transferred from the App.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

This app achieved a Above Average score compared to other Apps in Level 3.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It was clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

Testing

It was clear from our review that the App had been through end user testing as part of its development.

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its ‘real world’ effectiveness.

Regulation

It isn't likely that this App could be viewed as a medical device that would require such an assessment.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

This app achieved a Above Average score compared to other Apps in Level 3.

Customisation

The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.

Support

The App does appear to have a clear approach to dealing with user issues.

Cost

The App is entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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