The current version of this application has not yet been reviewed.

mySugr Diabetes Logbook

Version: 3.20.0 | Cost: In App Purchases

Level 4 - Regulated
Country: Austria
Category: Type 1 Diabetes, Type 2 Diabetes
Released: 03/06/2013
Updated: 16/06/2016
Version: 3.20.0
Size: 126mb
Developer: mySugr GmbH
Reviewed On: 03/01/2018
This App achieved an Orcha score of 85%

It was assessed as a Level 4 App. These Apps can be focussed on general health or specific conditions and contain advanced and complex features that are subject to formal regulation. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focussed we also assess their compliance in the Clinical Assurance as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Security
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Clinical Assurance
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User Experience
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Developer description
The free mySugr Logbook app is your loyal diabetes companion. And from now on, say goodbye to manual logging. With a connected device* your data is automatically synchronized via Bluetooth with mySugr Logbook. Whether on a crazy adventure or just a normal workday, mySugr makes diabetes suck less. “Thanks to this app, my Hba1c improved from 7.2 to 6.5!” -- Bambi - No. 1 diabetes logbook app in 6 countries - Most popular diabetes logbook app in the world based on five-star reviews and ratings - Winner of Germany's "Focus Diabetes" 'Best Apps for People with Diabetes’ award - Designed for type 1 & type 2 diabetes Tim Ferriss, Advisory Board Member of mySugr: “People with diabetes are the true champions of the quantified-self movement.” FEATURES / ADD-ONS: • Quick and easy logging (meals, meds, blood glucose values, activity, and more) • Personalized logging screen (add, remove, and reorder fields) • Smart, clear blood glucose graphs • Estimated HbA1c (so there are no more nasty surprises) • Daily, weekly, and monthly analysis • Exciting challenges to achieve personal therapy goals • Motivating feedback • Insightful data analysis • Apple Health® integration • Registered (class 1) medical device • Secure data backup *INTEGRATIONS/DEVICE: • CGM data integration via Apple Health® & CSV import (only available in German, French and English speaking countries) • Transfer data via Bluetooth from Accu-Chek® Aviva & Performa Connect and automatically unlock Pro features and add-ons (only in Germany, Austria) Check if your smartphone is compatible with the listed device by going to and clicking on Data Import. mySugr PRO FEATURES / ADD-ONS: • Intelligent search: locations, foods, activities, all searchable • Additional report formats (PDF & Excel) for your physician • Practical blood glucose reminders: never forget to check and log • Photo gallery functions: pictures say more than words • Basal rates for pump users • Priority support • All challenges • Web Importer & Analysis • Unrestricted blood glucose scanning with the mySugr Scanner app ...all for the price of a cup of coffee per month. --- We're always working to improve the mySugr Logbook, and we're counting on your feedback! Have a problem, criticism, question, suggestion, or praise? All are super important to us, and we'd love to hear from you. Reach out to us at: • • • •
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We have identified that this App provides the following key features:

Social Support Networks
The App has its own or provides access to social networks relevant to its area of focus
Goal Setting And Gamification
The App allows you to set health and wellbeing related goals and may support games and challenges around achieving that
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Data Sharing
The App allows you to share information in the App with others or other Apps/Systems
Remote Clinical Monitoring
The App allows the remote monitoring of certain health data by health and care professionals
Automated Guidance
The App uses the data it has to provide automated advice and guidance about your health
Wellbeing Tracking
The App allows you to record relevant wellbeing information either manually or automatically using connected Apps or devices

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about you is capable of identifying that it relates to you

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if you have expressly consented to this.

Data Use

The App does state that it won't share your data in any way with other people without your consent.

The App does allow you to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.


This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.


It was clear from our review that the App had been through end user testing as part of its development.

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its ‘real world’ effectiveness.


This app is a medical device and does have a CE mark.


This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.


It was clear from our review that the App had been through end user testing as part of its design and development.


The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.


The App does appear to provide user support but does't appear to have a clear approach to dealing with user issues.


The App isn't entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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