The current version of this application has not yet been reviewed.

Medelinked - Personal Health Record

Version: 6.6 | Cost: Entirely Free

Level 3 - Condition Management
Country: United Kingdom
Category: Clinical Reference, Symptom Checker
Released: 18/11/2014
Updated: 15/03/2018
Version: 6.6
Size: 20mb
Developer: Medelinked Ltd
Reviewed On: 20/07/2018
This App achieved an Orcha score of 91%

It was assessed as a Level 3 App. These apps can be focussed on general health or supporting specific health conditions. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focussed we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Security
28/30
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Clinical Assurance
41/45
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User Experience
22/25
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Developer description
Your Medelinked Health Account is your personal health record that enables you to build your health picture online, then connect and share and receive your health data from your network of trusted providers. The app enables you to have all your health information, including images and documents available on your handset. FEATURES Securely View, Create and amend your health records on the move. Create an emergency record by selecting the records that you what to be available should they be needed. You can share selected records with your health providers and collaborate in real time by chat or click to ring. Having your information available for you at the point of care has never been easier. You can find health providers close by using your location and connect with them. Connect to the Apple Health app to synchronise your data from wellness / fitness devices to your Medelinked account and track your progress. You can check symptoms to get possible diagnoses and share details with your health providers using a Health Snapshot or using the Talk to a Doctor service. Safety and data privacy are our highest priorities. Its your data which is securely encrypted with the latest technology and you decide who you share it with. The Medelinked Health App puts you in control of your essential health information, to help you with your health and wellness decisions.
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We have identified that this App provides the following key features:

General Information
The App provides general information or guidance
Carer Support
The App provides features that help those caring for others
Data Sharing
The App allows you to share information in the App with others or other Apps/Systems
Remote Clinical Monitoring
The App allows the remote monitoring of certain health data by health and care professionals
Automated Guidance
The App uses the data it has to provide automated advice and guidance about your health
Wellbeing Tracking
The App allows you to record relevant wellbeing information either manually or automatically using connected Apps or devices
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about you is capable of identifying that it relates to you

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if you have expressly consented to this.

Data Use

The App does state that it won't share your data in any way with other people without your consent.

The App does allow you to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It was clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

Testing

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its 'real world' effectiveness.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It was clear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.

Support

The App does appear to have a clear approach to dealing with user issues.

Cost

The App is entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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