mySugr: the blood sugar tracker made just for you

Version: 3.50.3 | Cost: In App Purchases

Level 4 - Regulated
Country: Austria
Category: Type 1 Diabetes, Type 2 Diabetes
Released: 07/01/2014
Updated: 25/06/2018
Version: 3.50.3
Size: 62mb
Developer: mySugr GmbH
Reviewed On: 23/07/2018
This App achieved an Orcha score of 87%

It was assessed as a Level 4 App. These Apps can be focussed on general health or specific conditions and contain advanced and complex features that are subject to formal regulation. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focussed we also assess their compliance in the Clinical Assurance as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Security
24/30
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Clinical Assurance
45/50
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User Experience
17.9/20
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Developer description
Start today to use your diabetes secret weapon, it's quick and easy! The mySugr App is your loyal and free diabetes logbook which keeps your diabetes data under control: with one app you'll have a blood sugar tracker, carb logger, bolus calculator (EU only) and your estimated HbA1c all at a glance! mySugr: make diabetes suck less ?? Adding the mySugr App to your daily routine with diabetes (Type 1, Type 2, gestational diabetes) will make your life easier: it auto-logs the data and you can collect your daily therapy data such as meals, diet, meds, blood glucose, insulin, carbs and more. The mySugr app was selected as a Top Diabetes App by Healthline from 2015 to 2017, featured in Forbes, TechCrunch, The Washington Post. ? WHAT OUR USERS SAY • “Using this app helps me keep track of my glucose readings and helps me and my doctor easily spot trends. In less than 3 months my A1C dropped from 7.7 to 6.7!” • “Great app for tracking blood glucose levels as well as food and exercise which really helps me see how my blood sugar is affected by them. Almost makes you look forward to jabbing your finger so you can enter something!” • “This is the BEST diabetic app there is!!” ? APP FEATURES - Easy and personalized logging screen (diet, meds, carb intake, meals, blood glucose levels and more) with clear blood sugar level graphs; - Estimated HbA1c at a glance, no more surprises; - Motivating challenges and feedback to help cope with Type 1 and Type 2 diabetes; - Daily, weekly and monthly medical analysis; - Detailed reports to bring (or send) to your doctor; - Secure data backup and registered medical device (built with regulatory compliance, quality and safety). ? INTEGRATIONS - Steps, activity, blood pressure, CGM data, weight, and more are available via Google Fit®; - Accu-Check® Aviva Connect, Accu-Check® Guide (activate mySugr Pro for no charge! Please see our FAQ on the website for the latest information); ? PRO FEATURES Take your diabetes therapy to the next level! mySugr Pro can be activated at no charge with some Accu-Check® devices or with a monthly ($2.99) or yearly ($27.99) subscription. - Smart search: build your own searchable database of places, meals, activity, tags, etc; - Insulin Calculator (EU only): calculate your insulin dose, corrections and meal shots. Faster, easier and smarter; - PDF & Excel reports: save or print all your data for you or your doctor; - Blood glucose reminders, you won’t forget to check and log; - Meal photos: snap your meals to improve your carb counting. - Basal rates for pump users Get it now! The best logbook to monitor, control and manage your diabetes: all your medical information right on your smartphone and ready to be used! Stay in charge of your health, monitor your diet, manage your medicine intake, avoid hypers / hypos and have control of your health every day! SUPPORT: We’re always working to make the mySugr App better, and we need your feedback! Have a problem, criticism, question, suggestion, or praise? Get in touch at: • mysugr.com • support@mysugr.com • twitter.com/mysugr • facebook.com/mysugr ### The mySugr App: free mySugr Pro: $2.99/month or $27.99/year Upgrading to mySugr Pro will charge your Play Store account. Your subscription automatically renews unless cancelled at least 24 hours prior to the end of the current period. Cancellation of the current active subscription period is not allowed. Your subscription and auto-renewal options can be managed in Account Settings in the Play Store settings after purchase.
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We have identified that this App provides the following key features:

Social Support Networks
The App has its own or provides access to social networks relevant to its area of focus
Goal Setting And Gamification
The App allows you to set health and wellbeing related goals and may support games and challenges around achieving that
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Data Sharing
The App allows you to share information in the App with others or other Apps/Systems
Remote Clinical Monitoring
The App allows the remote monitoring of certain health data by health and care professionals
Automated Guidance
The App uses the data it has to provide automated advice and guidance about your health
Wellbeing Tracking
The App allows you to record relevant wellbeing information either manually or automatically using connected Apps or devices
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about you is capable of identifying that it relates to you

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if you have expressly consented to this.

Data Use

The App does state that it won't share your data in any way with other people without your consent.

The App does allow you to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

Testing

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its 'real world' effectiveness.

Regulation

This app is a medical device and has a CE mark.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It was clear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.

Support

The App doesn't appear to have a clear approach to dealing with user issues.

Cost

The App isn't entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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